One of the most important lessons we learned from our very first real estate sales manager is that when someone shows you who they are, believe them. We’ve met many “interesting” people in this business, and in this hot market, sometimes the listing agents who are in the driver’s seat can act incredibly rude and unprofessional. They’re probably thinking, “It’s my way or no way, so what are you going to do about it?!!” It’s one thing to act tough and try to get the best for your client, but it’s entirely another thing to have the skill to get your client the most/best without having to resort to being a jerk. As a transaction progresses, there can be many things that will require favors or concessions, like inspection repairs, appraisal issues, financing hiccups, life-situation changes, etc. It’s a lot easier to say “no” to someone who’s been nasty and a lot easier to say “let’s work on this together” to those who have been helpful and cooperative from the get-go. We’ve amended the original “Google Mantra” and seek to spread the dharma of “Be nice, don’t be evil.” True!
© Rich Tao Real Estate - since 2003
